The Nation's Top Health Plans trust TMG to be their CAHPS vendor

The Myers Group is an NCQA certified CAHPS vendor approved to administer up to 500 CAHPS survey samples, the highest amount authorized by NCQA. We have been awarded NCQA CAHPS vendor certification each year since the program began in 1998.

We invite you to look to The Myers Group for the care and reliability you can trust to manage your CAHPS surveys.

Why do so many of the top health plans in the nation rely on The Myers Group year after year to be their CAHPS survey vendor?

• The Power to Improve:  The power of information lies in the ability to use and apply this knowledge.  Our CAHPS reports provide a wealth of actionable insight - giving you the power to improve.

• Experience and Dedication: As a leading CAHPS survey vendor, TMG has conducted the CAHPS survey since the program originated in 1998.  We have continually focused on healthcare and responded to the specific needs of our managed care clients.  This is why many of the top health plans, as ranked by NCQA*, choose The Myers Group as their CAHPS survey vendor.   

• Dependable Guidance and Expertise: We personally work with you to determine the best options for maximum results. You can rely on our expertise to guide you on sampling, augmentation, segmentation, stratification of data and more.

• Trusted Care for your Members: We represent your health plan in a professional and positive manner, doing all we can to ensure the highest number of member responses.

• Additional Service and Resources: We go beyond the standard CAHPS vendor “requirements” to give you additional information and insight.  For example, we offer additional analysis and consulting services to support your individual needs.   We offer augmentation for sampling additional members to obtain useful information on a particular segment of member population. 

• Supreme Customer Care: Above all, we believe in extreme care of our clients.  We are here to help you succeed with consultations, onsite visits and presentations and help when you need us.  We deliver valid and reliable results to help you improve and succeed!

Your CAHPS Resource: You can rely on The Myers Group provide information and resources including informational webinars, articles, white papers, survey updates, trending reports and relevant information. Click here to request additional information about CAHPS.

• Article: Best Practices of Highly Effective Health Plans
• The Myers Group’s CAHPS Book of Business Benchmark Report
• White Paper on The Impact of Cost on Member Satisfaction
  

Click here to request additional information about CAHPS.