Assesses Medicare members’ experience and satisfaction with their plan in the areas of services provided and quality of care.

The Medicare CAHPS® Survey assesses members' experience and satisfaction with their plan in the areas of services provided and quality of care.

As a CMS-approved Medicare CAHPS Survey vendor, The Myers Group provides Medicare Advantage plans with valid and reliable survey results, along with insightful analysis to help plans identify areas for potential quality improvement.

With recent healthcare legislature focusing on measurable quality and member satisfaction for additional bonuses and funding, plans look to The Myers Group to provide valuable insights and improvement opportunities based on member feedback.

The Myers Group conducts all components of survey research onsite at our corporate headquarters near Atlanta, Georgia. Our processes undergo rigorous audits, and all functions are performed by highly trained and qualified staff members. From incoming mail and survey scanning - to our state-of-the-art Call Center - to survey collection and comprehensive analysis, we adhere to high standards of quality to provide exceptional client service and satisfaction.

The Myers Group has been a leader in health care survey research for over 15 years. As an NCQA-certified CAHPS®, CAHPS-PCMH and Medicare Health Outcomes survey vendor, we have extensive experience conducting the CAHPS Survey and studies for the Medicare population.

The Myers Group provides plans with dependable results and information to improve quality, performance, and patient care. Click here to request additional information and/or to be added to our Medicare distribution list.