A Demonstrated Leader in Measuring Healthcare Survey Research

The Myers Group is a nationally recognized leader in survey research, offering a comprehensive line of healthcare survey products and services. We are proud to work with many of the top health plans in the country, as ranked by US News & World Report. Healthcare organizations dedicated to quality and improvement rely on The Myers Group to conduct their survey research because measuring quality is our business.

Our healthcare surveys include:

• CAHPS 4.0H
• Benefit Manager
• Call Center Satisfaction
• Clinician and Group Survey
• Disease Mgt/Case Mgt
• ECHO (Behavioral Health)
• Medicare CAHPS
• Medicare HOS
• Member Satisfaction with Plan
• Provider Access
• Provider Satisfaction

Managed Care Organizations
The Myers Group conducts valid and reliable healthcare research. In today’s managed care environment, satisfying customers is no longer just a competitive advantage, but a proven ingredient in operating a successful healthcare organization.

Disease Management Companies
Disease Management companies throughout the nation look to The Myers Group for their disease management survey research. We partner with clients to provide relevant information regarding the effectiveness of disease management and complex case management programs.

Government Agencies
The Myers Group provides survey research and consulting services to local, state, and federal agencies as well as business coalitions, associations, and other public health organizations. We specialize in healthcare surveys and are experienced in working with difficult-to-survey populations such as physicians, Medicaid populations, retirees, and people suffering from chronic disease conditions. . .

Market Research Companies
In addition to healthcare surveys, The Myers Group provides our services and qualifications to market research companies through OutSource Solutions. With a significant investment in trained staff members, CATI - Computer Assisted Telephone Interviewing (hardware and software), Internet survey capabilities, mail management, and scanning technologies,

Medicare CAHPS

The Myers Group is pleased to announce our status as a CMS-approved Medicare CAHPS Survey Vendor.

Our goal is to provide valid and reliable survey results and insightful analysis to help plans increase member satisfaction and improve the quality of patient care.

We will be offering informational Webinars, updates, and resources to help plans prepare for the Medicare CAHPS Survey.

Click here for additional information