The Myers Group is made up of a dedicated team of employees who exemplify the organization's philosophy to serve the healthcare community and help improve the quality of patient care. We do this by providing superior service, comprehensive analysis, and reliable research results. We believe that our competitive strength begins with our employees. Our staff includes individuals who are committed and highly knowledgeable in their field of expertise.
Senior Staff ––––––––––––––––––––––––––––––––––––––––––––––
 A.C. MYERS, III – President/CEO
A.C. Myers founded The Myers Group in 1993 based on his vision to serve the healthcare community and to help improve the quality of patient care. He realized the need for valid and reliable healthcare market research, specifically patient and member satisfaction and performance improvement measurement. A.C. is responsible for leading the organization and serves as final decision-maker for all corporate policies, procedures, and direction. A.C. works closely with the company's senior leadership to ensure organizational development and business success.
A.C. has an MBA from Georgia State University, Atlanta, GA, and a Bachelor of Industrial and Systems Engineering from the University of Florida, Gainesville, FL. He has more than 25 years of professional healthcare experience.
A.C. has authored numerous articles related to patient/member satisfaction measurement and presented at national conferences. He has been a member of the Healthcare Information Management System Society and the American College of Healthcare Executives.
 DEBBIE VEREB – Executive Vice President
Debbie Vereb is responsible for leading the day-to-day business and operations for The Myers Group, focusing on strategic initiatives and tactical and long-/short-term business, operational and sales planning. Debbie is responsible for the corporate budget management and the quality of products and services. She provides oversight and direction within each department to ensure success throughout the organization.
Debbie has more than 20 years of leadership experience including staffing, operational planning and implementation, and business management.
Debbie received her education at Kennesaw State College, Marietta, GA. She is a member of the Women Business Leaders of the US Healthcare Foundation (WBL) and a member and on the Board of the Healthcare Business Women's Association Atlanta Chapter (HBA) as Director of Corporate Relations. Debbie was honored with the Atlanta HBA LEAD award winner in 2011.
 MIDGE COKER – Sr. Director, Client Relations
Midge Coker provides leadership and direction to the Sales, Marketing, Product Development and Project Management teams. In her role, Midge is responsible for providing support to our clients by ensuring customer expectations are met with complete satisfaction. She is responsible for strategic planning, establishing new business relationships, and identifying new market opportunities.
Midge plays a key role in developing and implementing industry standard project management methodologies throughout the organization. She is a results-oriented professional dedicated to corporate growth and development. Midge is exceptionally skilled at providing customer service and implementing successful business solutions.
Midge is a graduate of The American Academy of Dramatic Arts in Los Angeles, California, with over 20 years of business management experience.
 DAVID BAHLINGER – Sr. Director, Analytics and Research
David Bahlinger is responsible for directing all analysis and research for The Myers Group. He manages research collection processes and oversees the company's project analytic work. The research performed by The Myers Group assists in the development of product lines and serves as a consultative resource to our clients. David works with Analysts and clients to develop survey tools, report deliverables, final report reviews, and on-site presentations. He brings a combination of extensive experience with advanced statistical methodologies and publication/survey development to The Myers Group.
David has ten years of experience at The Myers Group and an additional 13 years of research experience in the healthcare industry. His expertise lies in research methodology, data analysis and the presentation of survey results.
David has a Master of Arts in Industrial/Organizational Psychology and a Bachelor of Arts in Psychology/Marketing from the University of Tulsa, OK.
 JANICE KARKULA – Sr. Director, Production Services
Janice Karkula leads the Call Center, Survey Administration, and Print/Mailroom operations for The Myers Group. She works closely with The Myers Group's leadership team to develop strategic plans for growth with an emphasis on Call Center and Survey Administration operations.
Janice has over 25 years of experience in senior operations and business development leadership in the healthcare industry with a strong focus on Call Center operations. She has managed the expansion of The Myers Group's Call Center by an additional 40% capacity to better serve the growing needs of our clients.
Janice has an MBA in Finance and a BS in Accounting from DePaul University in Chicago, IL. She is a member of the Medical Group Management Association (MGMA) and the Financial Management Association of MGMA.
 MICHAEL MITCHELL –Sr. Director, Information and Technology
Michael Mitchell is responsible for ensuring compliance to TMG's internal processes, procedures, and audits, as well as adherence to all requirements within NCQA, CMS, and HIPAA guidelines. This includes ensuring employees comply with requirements for data collection and submission, protocols and security measures to protect member PHI, and data integrity.
With extensive knowledge of The Myers Group's operations, Michael is responsible for the development, review, and implementation of all operational processes, procedures, and audits and the supporting technical infrastructure to deliver error-free, meaningful products and services to our clients.
Michael has over 20 years of business management and leadership experience, including employee relations and management, staff recruiting, training, cost analysis, and facilities management. He received his education at Georgia Institute of Technology, Atlanta, GA.
 GLORIA HAYNES – Controller
Gloria Haynes is responsible for The Myers Group's financial statements, cash management, and budgeting. Her responsibilities include bank relationships, taxes, audits, purchasing, invoicing and collections. In addition, she oversees the Accounting and Human Resources functions for the organization. Gloria also serves on the Board of Directors.
Gloria has a Master of Education with a major in Business Education from the University of Georgia, Athens, GA, and a Bachelor of Science in Business Administration with a major in Accounting from the University of Florida, Gainesville, FL. She has over 25 years of experience in accounting and finance.
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