We were extremely pleased with all aspects of our work with The Myers Group. The price was competitive; the service and responsiveness were truly excellent; and the reports were well prepared, easy to use, and informative. Overall, we are very satisfied customers. I would recommend The Myers Group without hesitation. |
The Myers Group’s customer service has been stellar, and the reports have been useful and understandable. Compared to other vendors, The Myers Group provides many and varied value-added services. The Myers Group offers a very personal service and has always accommodated us when we have had additional requests. Not only have you honored our requests, but also you are able to respond in a very timely manner. |
Prompt, courteous, and thorough responses to my many questions. Timely reminders and updates throughout the process to let us know how we were doing. The personal service is outstanding. I have had a comfort level with The Myers Group since day one and have total confidence in them. |
We have special analytic and reporting needs that are above and beyond the standard with both our CAHPS and Provider Surveys. Our Project Manager gets these things done for us. With The Myers Group, it seems “anything is possible”. |
Your charts were done remarkably well. I was able to use them in presentations without having to make an alteration. They were easy to present and understand. Thanks for including our marketing strong points. Our marketing department is presently using that information in their presentations! |
The personalized report you created for us was elegant! Having the Quality Compass benchmarks in the report was excellent! The personalized consulting time with The Myers Group Senior Management gave us a different perspective on our results and was most helpful in explaining your analytic methodologies. |
The Myers Group provided very responsive, proactive service throughout the process with absolutely wonderful deliverables (final reports). I very much enjoyed working with everyone. We couldn’t be more satisfied. |